Terms of website use (UK)

PLEASE GO THROUGH THESE TERMS OF WEBSITE USE CAREFULLY BEFORE YOU USE THIS WEBSITE.

WHAT DO THESE TERMS ENTAIL?

The below-mentioned terms tell you the rules and guidelines that are required for using our website www.hellofare.co.uk (our site).

The below-mentioned links will re-route you directly to the information area on each section:

• Who is Hello Fare and how can you reach out to us?
• When you use our site you are also accepting these terms
• There are a few other terms that may apply to you
• Hello Fare may make changes to these terms and our site
• We may suspend or withdraw our site
• This site is intended for the users in the UK
• You are required to keep your account details secure
• How you may use material published on our site?
• Do not completely rely on the information provided on our site
• We cannot be held responsible for websites linked to us
• Our responsibility for any losses or damages suffered by you
• Exclusion of any liability for digital content available on www.hellofare.co.uk
• Our use of your personal information provided to us
• We cannot be held responsible for any viruses and you must not introduce them
• Rules applicable to linking to our site
• Which country's laws apply to any disputes that may arise?
• The details on a registered trademark

WHO WE ARE AND HOW TO CONTACT US?

The website www.hellofare.co.uk is operated by Hello Fare Pvt Ltd (”We”). We are registered in England under company number 14309737 and have our registered office at Flat 15 Grange Park Mews, Dib Lane, Leeds,England, LS8 3HL.

Hello Fare Holidays is a private limited company.

To reach out to us, please email us on info@hellofare.co.uk or call our customer service on 0203 930 8755.

BY USING OUR SITE YOU ACCEPT THESE TERMS

By using our site, you hereby confirm that you are also accepting these terms of use and are in agreement to comply with them. In case, you do not agree with the mentioned terms & conditions, you are advised to not use our site. We highly recommend that you print a copy of these terms for your future reference.

OTHER TERMS THAT MAY BE APPLICABLE TO YOU

These mentioned terms of use refer to the additional terms, which also apply to your use of our site:

• The Privacy Policy mentioned on our website specifies our use of your personal information.
• Our Terms of Website Use is aimed at setting out the permitted and prohibited use of our site and the terms that levy on the same. At the time of using our site, you are required to comply with Acceptable Use Policy.
• We have mentioned Cookie Policy and it sets out all the details and information about the use of cookies on our site.

WE MAY CHANGE THESE TERMS WITHOUT PRIOR INFORMATION

We keep on making amendments to these terms of website use from time to time. So, it is advisable that every time you use our site, check these terms and be aware that you understand the terms that apply at that time. These terms were last uploaded and edited on 15 December 2019.

WE MAY MAKE CHANGES TO OUR WEBSITE

We keep on updating and changing our site from time to time to make it more user-friendly. These changes reflect the changes to our services, our users’ needs, and our business priorities reflecting our vision and aim.

WE MAY SUSPEND OR WITHDRAW OUR WEBSITE

Our site is available to use free of charge. We hold no guarantee that our site, or the displayed content on it, will be available or be completely uninterrupted. We as an OTA may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons. We will provide you with reasonable notice of any suspension or withdrawal.

You are also responsible to make sure that everyone who accesses our website through your internet connection is aware of the terms of use and comply with them.

OUR SITE IS INTENDED TO BE USED ONLY BY UK USERS

Our site is designed to be operated and used by people residing in [England OR the United Kingdom]. We are not liable to represent that content that is available on or by our website is appropriate for use in other locations around the globe.

YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE

If you are provided with a user identification code or a password is generated by you as a part of our security process, you are required to treat any such information as confidential. You cannot disclose it to anyone else or a third-party.

We, as the website owner have the right to disable user identification information or password, whether chosen by you or allocated by us, at any point in time, if we find a reasonable explanation as to why you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone knows your user identification code or password, you are required to notify us at info@hellofare.co.uk and we will take the required measures to protect your information.

HOW YOU MAY USE MATERIAL ON OUR SITE?

We, Hello Fare Holidays are the owners of all intellectual property rights that have been mentioned on our website, and the material published on it. This work is protected by copyright laws and treaties around the world. All the rights are reserved.

As a user, you can print or download extracts, of any page(s) from our website for your personal use. However, you are not eligible to modify the digital copies of the printed material or download, and you must not use the illustrations, photographs or videos separately from any accompanying text mentioned by us.

You cannot use the content mentioned on our site for your commercial use without seeking a licence from us. If you print, copy or download any content from our website, you are in breach of these terms of use, and your right to use our site will stop immediately and you will be asked to return the use of the documents.

DO NOT RELY ON INFORMATION ON OUR WEBSITE

The content displayed on our site is for general information only. We strive to provide accurate illustrations of the services available through our website. However, we do not warrant that services will be exactly as they are depicted on the site. As a customer, you are required to verify the details of the services with the travel agent you book with and further the service provider of the booked service. At our end, we update the information on our site and make no warranties or guarantees that the content on display on our site is accurate, complete or up to date. The information mentioned on our website is produced from service providers such as flight times that appear on our site. You can verify the same with the travel services operator concerned for your particular booking.

WE DO NOT HOLD RESPONSIBILITY FOR THE WEBSITES WE LINK TO

Certain websites contain links to other sites and resources provided by third parties, these links are mentioned just for your information. Such links do not hold approval by us concerning any of the content on those websites or information mentioned on them. We do not have any control over the content of those websites.

THE RESPONSIBILITY FOR ANY LOSS OR DAMAGE SUFFERED

If you are a consumer,

• We do not limit our liability to you where it would be unlawful to do so including death or personal injury caused by our negligence or our employees, agents or subcontractors for fraud or fraudulent misrepresentation.
• There are a different set of limitations and exclusions of liability applicable that arise as a result of the supply of services.

If you are a business user,

• We exclude implied conditions, warranties, representations or other terms applicable to our site or any content displayed on it.
• We are not liable for any loss or damage, whether in the contract (including negligence), breach of statutory duty or otherwise, even if foreseeable conditions that arise under or in connection with:
• any inability to use our website; or
• use of the content displayed on our website.

In particular, Hello Fare is not liable for:

• any loss of sales, profits, business, or revenue;
• any kind of business interruption;
• a loss of business opportunity or reputation; or
• any indirect or consequential loss

HOW WE MAY USE YOUR PERSONAL INFORMATION

We are allowed to use your personal information as set out in our data protection policy.

WE ARE NOT RESPONSIBLE FOR ANY VIRUSES

We do not have a guarantee that our website, www.hellofare.co.uk is free of any bugs or viruses. As a customer, you are responsible to configure your information technology and the right platform to access the data on our website and use your virus protection software.

You cannot misuse our website and introduce viruses, trojans, worms, logic bombs or other malicious which may cause us technological harm. You are not authorized to use our site to gain wrongful access, the server on which our site is stored or any server, computer or database connected to our site. You cannot attack our site via a denial-of-service attack or a distributed service. If you breach this provision, you commit a criminal offense under the Computer Misuse Act 1990. In such a case, we are bound to report you for the breach to the relevant law enforcement authorities and we will provide full cooperation to the authorities and disclose your identity to them. In an event like this, your right to use our site will cease immediately.

RULES ABOUT LINKING TO OUR SITE

You are allowed to provide a link to our home page on your website, provided that you are doing so in a way that is legal and does not damage our reputation. You cannot establish a link in such a way as to suggest any form of association, approval or endorsement on our part whereas it does not exist. With this, you are also not allowed to establish a link to our site on a website that is not owned by you. We. as the proprietor, reserve the right to withdraw the permission to link without prior notice. The website linked must comply with the content standards set out in these Terms of Use. To link to or make any use of the content on our site other than that set out above, please contact us on info@hellofare.co.uk

WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?

Please note that terms of use, the subject matter, and their formation are governed by English/ British laws. As a customer, you agree that the courts of England and Wales will have exclusive jurisdiction in case of a dispute. In case you are a resident of Northern Ireland, you may bring proceedings in Northern Ireland, and if you are a resident of Scotland, Scotland's proceedings will prevail. If you are a business organization, these terms of use, their subject matter and their formation are governed by English law. And under the same provision, we both agree to the exclusive jurisdiction of the courts of England and Wales.